Here are the 4 proven methods to fix QuickBooks -6190 -816
QuickBooks error -6190 -816, defined as “QuickBooks was unable to open the file on the host computer,” implies that the file is not accessible. You get this error code while opening a company file. The error message often appears when another user is logged into company file in a single-user mode. It can be fixed by asking the other user to switch from single user mode to multi-user mode.
In case the QuickBooks error code 6190 persists even after switching to multi-user mode, perform the troubleshooting steps provided in this post.
QuickBooks Error Code -6190 -816: Possible Reasons
The following are some of the most common reasons why QuickBooks error 6190 occurs:
· The transaction log file (.TLG) does not match with the company file: A transaction log file is where the summary of company transactions is automatically saved. It can’t be opened to be converted into a company data file (QBW). Thus, when the “QBW” file and the linked “TLG file” do not match, QuickBooks shows error 6190, -816.
· Update failure: Another common reason behind error -6190, -816, update failure occurs when the company file is updated on a new device and the transaction file is not updated.
· Single user mode: QuickBooks is used in single or multiple user modes. Also, each mode has its own set of permissions. A prevalent restriction in single user mode in QuickBooks is that QuickBooks Database Server Manager can’t be disabled in it.
· Data Corruption: QuickBooks error 6190 may also be triggered if data in the QuickBooks data file is corrupt.
QuickBooks Error Code -6190 -816: Solutions
Follow the steps as provided to eliminate error 6190 from QuickBooks:
Solution 1: Update QuickBooks
Keeping your QuickBooks software updated can keep many errors including QuickBooks error 6190 at bay. Here’s how you can update QuickBooks:
· Close your company file and then QuickBooks.
· Right-click on the QuickBooks Desktop icon and choose Run as admin.
· Once on the “No Company Open” screen, navigate to the Help menu and select Update QuickBooks Desktop.
· Go to the Options tab and choose Mark All.
· Click on Save.
· Go to the Update Now tab, and mark the Reset Update box.
· Choose Get Updates button.
· Close QuickBooks after the message “Update Complete” appears.
· Reopen QuickBooks.
· If you are prompted to install the update, select ‘Yes’.
· After the installation is done, restart your computer.
· Check if the error persists. If it does, proceed to the next solution.
Solution 2: Rename the File
Before performing this step, you must be using the computer where the company file was saved. You have to rename the files, but rest assured as it doesn’t cause any data loss. Do the following to rename the file:
· Open the company folder.
· The names of the transaction log file and company file will match (except the extensions). If the company file is named as [company file name].qbw.nd, the transaction log file’s name should be [company file name].qbw.tlg.
· Spot the company file, right-click on it, and select the “Rename” option (Simply add “.OLD” at the end of the name without deleting the extension or “.qbw.nd” from the end).
· Rename the transaction log file without omitting the extension.
· Restart your computer.
· Open QuickBooks and try to log in and open the company file.
Solution 3: Single Mode User Check
As we already explained in the reasons for QuickBooks error 6190, if the company file is accessed in single mode, you may receive Error -6190. To avoid this condition, follow the listed steps:
· No other users should be logged in to the QuickBooks Data file.
· Restart all computers (with access to the file) and copy the data file to the desktop or another location apart from its source.
· Copy the data file back to its original location and sign in to QuickBooks.
· If this step too doesn’t work, try updating your Windows version (in case the latest update is available).
Solution 4: Update Windows
Windows updates can prevent and fix install errors and more. To update:
· Press Start button and search Update.
· After that click on check for updates.
· Then, check for updates and install (if available).
· Restart your computer after the process.
· Install QuickBooks Desktop again.
Summing Up
We hope that the troubleshooting methods provided herein help you fix QuickBooks error -6190 -816 and restore your inaccessible data. In case the error persists even after trying all the solutions, the issue maybe challenging. You can reach out to us on our toll-free number i.e., 1-888-368-8874 for quick and precise services. Our QuickBooks error support team will happy to provide you quick assistance.